Social Media

Attention, Relationship, Presence

Why Social Media?

In the modern world, social media has become an integral part of our lives. It is not just a platform to stay connected with friends and family but also a powerful tool for businesses to reach their target audience. Social media offers limitless opportunities for networking and marketing, allowing you to connect with people from all over the world in real time. With its ability to create relationships and build communities, social media can be used as an effective way to promote products and services, engage customers, increase brand awareness, boost sales, and generate leads. Whether you are looking for new business opportunities or want to stay up-to-date with industry trends, social media is your go-to place.

Social media has become a major source of news and information. People from all over the world can use social media platforms to get real-time updates about current events, breaking news stories, and more. Social media also enables people to join online conversations about topics they care about, amplifying their voice in the process. Additionally, social media provides endless opportunities for networking and collaboration, helping to promote dialogue between companies from different industries.

Who’s it for?

Social media is for everyone, from Marketing Directors, marketing teams and businesses to organizations, communities, and even public figures. It can be used by anyone who wants to connect with others, share information and ideas, or promote a product or service. Social media is a great way to stay connected with friends and family, build relationships with customers and potential clients, increase brand awareness and engagement, generate leads, and foster collaboration.

Marketing teams can use social media as an outlet to express themselves while connecting with people who have similar interests. For businesses, social media provides an effective platform for marketing their products or services, engaging customers through conversations and feedback, boosting sales through special offers and discounts, optimizing customer service operations through quick responses to questions or comments about the company’s products or services.


Social medias services is a powerful tool for businesses for many reasons beyond its ability to create relationships and build communities. It is an invaluable asset when it comes to gathering feedback, understanding customer needs and preferences, and gaining insights into their behavior. Social media platforms allow businesses to establish direct communication channels with their customers, get in touch with them quickly, and deliver personalized experiences. Additionally, it provides a low-cost way of measuring the success of campaigns, as well as offers a platform to showcase products or services with the help of high-quality visuals and videos.

Social media also allows businesses to reach out to new audiences. With its extensive reach, you can target potential customers based on location, age group, interests, profession etc., meaning that your message will be seen by an audience that is more likely to engage with it. Moreover, businesses can leverage social media for organic growth through word-of-mouth marketing. By creating content that others find valuable enough to share or comment on – you can quickly increase brand awareness without spending money on advertisements.

Furthermore, social media acts like a search engine for companies allowing them to discover new business opportunities and connect with prospective partners or suppliers. Also by tracking mentions of your brand name online helps you keep track of what people are saying about your company or product, enabling you to react quickly if needed. Ultimately, using social media strategically allows businesses to build trust and loyalty amongst customers while creating long lasting relationships with them.

Marketing Directors

Marketing directors would be highly interested in our social media services for many reasons. Social media offers a unique platform to reach out to current and potential customers, build relationships with them, and stay connected with the latest trends. It is an invaluable asset when it comes to gathering feedback, understanding customer needs and preferences, and gaining insights into their behavior. With its extensive reach and wide variety of targeting options, Marketing Directors can ensure that their message will be seen by an audience that is more likely to engage with it.

Marketing directors are sure to gain many benefits from leveraging social media platforms for their companies; whether it’s expanding customer engagement, generating leads or optimizing customer service operations – there is no shortage of advantages for them if they use social media correctly. Therefore, effective utilization of this powerful tool can help marketers deliver exceptional results in terms of reaching out to new audiences as well as strengthening customer connections.

Marketing Teams

Social media can also be a powerful tool for marketing teams, providing a platform to reach and engage with a large and diverse audience. By creating and sharing compelling content, businesses can build brand awareness, drive traffic to their website, and increase customer engagement. Social media platforms also offer a variety of targeting options, allowing marketing teams to reach specific demographics and geographies, ensuring their message is seen by the right people. By utilizing the insights and analytics tools provided by the platforms, marketing teams can track the performance of their campaigns and make data-driven decisions to improve their marketing strategies.

Client Outcomes

Our past clients have benefited from our social media service by being able to reach more people and gain more customers. This gives more results and increases production in a shorter time, which allows our clients to focus on more important tasks as hand. They can also get feedback from customers, understand what they need and want, and find out what they like or don’t like. It is a great way for companies to spread the word about their business without spending much money on advertising. Social media can be used strategically to build trust and loyalty between customers and the company.

Quick N’ Eat

One of clients, Quick N’ Eat, was preparing to launch a new 4oz frozen patty product. They brought us in to to help the company reach its target audience with a refreshed digital brand.

We designed attractive visuals and videos to capture users’ attention. We also tailored each post according to the platform’s specific standards, using the right resolution and image size for each one.

You can see more examples of our design work here.

Client Experience

Our social media service is designed to help our clients reach their desired goals and outcomes. We understand that utilizing social media correctly can bring businesses great returns, so we strive to provide the best social media solutions.

Firstly, our service helps businesses increase their brand presence online through an effective mix of organic and paid campaigns. Social media allows companies to target customers with precision and accuracy, ensuring their messages are seen by an audience that is more likely to engage with them.

Secondly, our service helps businesses strengthen customer relationships by establishing direct communication channels with them at a rapid rate. Social media also provides companies with valuable insights into customer preferences, needs and behavior which can be used for decision making purposes. In addition, it creates an avenue for word-of-mouth marketing – allowing companies to spread the word about their product or services without spending money on advertisements.

Thirdly, our service assists companies in discovering new business opportunities by tracking brand mentions and industry trends on social media platforms. This enables businesses to stay connected with developments within their field as well as connect with prospective partners or suppliers through these networks. Social media also helps companies monitor what people are saying about their company or product in real time; enabling them to react quickly if needed.

Overall, our social media service offers numerous advantages for businesses wanting to reach out to new audiences while strengthening current customer connections; whether it’s expanding customer engagement, generating leads or optimizing customer service operations – there is no shortage of benefits for those who use social media correctly. With years of experience working in this area, we believe we have the skills and knowledge necessary to help clients achieve successful outcomes from social media platforms!

The Client Journey

The client journey with our social media service begins with a detailed consultation to identify the objectives and goals of their campaign. We then analyze the target audience’s demographics, interests, and preferences to develop an effective strategy tailored to their needs. Afterward, we help our clients create high-quality content that is engaging and relevant to their target audiences to maximize the impact of their campaigns.

Once the initial setup phase is complete, we proceed with setting up targeted ad campaigns on various platforms such as Facebook, Instagram, and Twitter. We monitor performance metrics such as likes, comments, shares and conversions in order to optimize the campaigns for higher returns. In addition, we also engage in customer service activities by responding quickly to user queries or complaints. Furthermore, through proactive customer engagement via direct messages or comments – our clients are able to build relationships with influencers as well as potential customers.

Apart from optimizing campaigns for higher returns on investment (ROI), our team of experienced social media strategists also focus on helping businesses monitor brand mentions and industry trends so they can stay connected with developments within their field as well as connect with prospective partners or suppliers through these networks.

Overall, our social media service provides businesses a comprehensive solution that helps them reach new audiences while strengthening current customer connections; whether it’s expanding customer engagement, generating leads or optimizing customer service operations, there is no shortage of benefits for those who use social media effectively.


Our goal is to create long term partnership with our clients with our social media services. By joining together, we are able to provide our clients with a full suite of services that cover all their social media needs, from content creation to campaigns and customer support.

When partnering with us, we guarantee that your social media presence will be optimized for maximum reach and engagement. We create social media strategies for each of our clients, based on their unique goals and objectives. This allows us to develop campaigns that are geared towards meeting those objectives, while also ensuring that the language used is consistent across all platforms.

Our team of creatives also specialize in creating organic social media content which resonates with customers and promotes brand loyalty. Our team takes time to understand each client’s voice, tone and feel, so that they can create content which reflects their individual brand identity.

Finally, customer service is a key component of social media – the ability to respond quickly and effectively to customer questions or feedback can make all the difference when it comes to building relationships online. To ensure this happens, we work hard to ensure there is a dedicated social media manager available who has an understanding of customer service best practices as well as relevant industry trends.

By partnering with our social media team you can be sure your presence is being managed by professionals who have years of experience in developing successful online campaigns on various platforms; allowing you to focus on what matters most – running your business.



With our social media service, we are committed to providing the best possible experience for our clients. We strive to develop long-term relationships based on trust and mutual respect. We believe in transparent communication, open dialogue, and collaboration with the intention of helping our clients achieve their desired outcomes.


We prioritize quality over quantity, which means only delivering results that meet or exceed expectations. Our team is made up of experts who have extensive knowledge and experience in social media; allowing us to provide our clients with the best solutions tailored to their needs. We believe in taking an agile approach when working with clients; meaning that we can quickly adapt to changing circumstances or needs without compromising quality or timelines.


We also understand that social media moves quickly and so it’s important to stay ahead of trends and developments in order to provide the most effective strategies. To ensure this, we conduct regular trainings and research to keep up-to-date on the latest social media tools and techniques available. Additionally, we use analytics daily to gain insight into how campaigns are performing and make necessary adjustments when needed in order to increase engagement rates and optimize results.

Customer Service

Finally, we are dedicated to providing outstanding customer service through prompt responses and timely follow-ups with all of our clients; no matter how big or small their project is. This commitment helps us create strong relationships which often result in repeat business opportunities for both parties involved down the line – a win-win situation for everyone.

Our Capabilities

Social media is a digital platform that allows individuals, organizations and businesses to communicate, share and engage with their followers, customers and target audiences. Social media provides an avenue for individuals and companies to build relationships, promote products or services, learn about customer needs and interests, as well as track industry trends.

Social media marketing focuses on creating content that engages users while increasing brand visibility. This can be achieved through the creation of custom logos, ads or posts that contain useful information related to your product or services; such as how-to guides, detailed product descriptions or behind-the-scenes looks of your company. Social media campaigns can be targeted at specific audiences through various methods; including geographic location, age range or demographic groupings.

In addition to marketing efforts on social media platforms, businesses are increasingly using those same networks for customer service issues – providing quick responses to complaints or inquiries from customers before they reach out directly. Social media analytics tools can also provide valuable data on engagement rates with particular audiences so that marketers can better understand what works best when it comes to promotional messages and content delivery styles.

Overall social media has become an invaluable tool for businesses wanting to promote their products/services while strengthening relationships with existing customers – giving them access to a global audience while curating conversations tailored specifically to their target markets. By leveraging the power of these networks effectively companies can not only increase lead generation but also build long-term trust between them and their audiences – ensuring success for years down the line.

The different areas of social media may include:

  • Social networking sites like Facebook, LinkedIn, and Twitter
  • Microblogging sites like Tumblr and Twitter
  • Photo sharing sites like Instagram and Flickr
  • Video sharing sites like YouTube and Vimeo
  • Social bookmarking sites like Reddit and Digg
  • Consumer review sites like Yelp and TripAdvisor
  • Online forums and discussion boards like Quora and Reddit
  • Each of these areas offers unique opportunities for businesses to reach their target audience and achieve their marketing goals.

Our Process


The client process for social media services begins with an audit of the company’s current social media channels. This will involve analyzing existing content such as posts, comments, and engagement metrics to identify potential areas of improvement. We then develop a detailed report outlining our findings and offering recommendations for improvement.


The next step is to create a tailored social media strategy for the client that outlines the goals and objectives for their social media presence. This strategy includes everything from setting up profile pages on relevant social media platforms, creating content calendars, developing engagement tactics, and outlining communication plans.


Once the social media strategy is approved by our client, we begin implementing it across all social media platforms. This includes creating engaging content that aligns with the company’s image and message as well as curating content from other sources that may be relevant to their industry or customers. Additionally, we actively engage with users on social media by responding to comments and messages promptly as well as joining in on conversations regarding relevant topics or products.


We also monitor key performance indicators such as likes, shares, followers, website traffic conversions, etc., to track progress over time. This helps us identify which tactics are working best so that they can be optimized or improved upon if necessary. Regular reporting is used to provide our clients with an overview of progress against their social media goals which can be used to inform decision making going forward.


Finally, we continue working with clients on an ongoing basis to ensure their social media presence is constantly evolving according to customers’ needs and preferences in order to stay ahead of competitors in the market space. Our team of expert creatives are always available to answer any questions or assist our clients in whatever way may be necessary throughout this entire process.

Web Design
Social Media
Content Development
SEO / Adwords
“MOCK, the agency is truly a turnkey agency, consistently delivering gifted creative with the sense of urgency companies like ours demand. They have become our agency of record in just a few short months as a result of continuously exceeding our expectations – always efficient and always on budget.”
Nathan Miles | Director of Marketing- Retail | George’s, Inc.